The link to the protocols online is:
http://accor-na.mediaroom.com/index.php?s=pageE
The password for the hurricane protocols is hurricane.
The password for the earthquake protocols is earthquake.

If you have any questions or need assistance during a
crisis, please contact a member of the Crisis Team.

Sue MacGregor
VP Risk
(972) 360-2734
smacgregor@accor-na.com

Victor Glover
VP Safety & Security
(972) 360-5934
vglover@accor-na.com

Laura Rojo-Eddy
Com Mgr
(972) 360-5970
lrojo@accor-na.com

If you need to send us written correspondence, please forward to the following address:

Accor Franchising North America
ATTN: Franchise Department
4001 International Parkway
Carrollton, TX 75007

You may also contact us via facsimile to (972) 360-5567.

For Franchise Development Opportunities,
please call (888) 842-2942 or
submit your information online

The card below contains numbers that should be used whenever there is an incident at your property
and/or a member of the media arrive requesting information.

Click here to download a copy of this document to post at the front desk, breakroom, and the General Manager's office.

Marketing Resource Guide

This contact list is provided to make it easy to get the answers you need on marketing, sales, e-commerce, reservations, graphics or billboard related questions.

How to use this list:

Find your topics below. Under the topic is the name of the person responsible.

When you find your topic, e-mail the listed address or dial 1-972-360 and the four digit extension. Answers or advice on how to proceed with your request will be relayed back promptly.

Advertising

Melissa Eubanks meubanks@accor-na.com 5956

Billboards

Glenda Martin gmartin@accor-na.com 5942

Brochures/Rack Cards

CJ Laird graphics@accor-na.com 5975

CorporatePlus

Janie Matthews sales6@accor-na.com 5900

Corporate Accounts

Janie Matthews sales6@accor-na.com 5900

Commercials (TV/Radio)

Melissa Eubanks meubanks@accor-na.com 5956

Crisis Communication

Laura Rojo-Eddy lrojo@accor-na.com 5970

Database Changes

Ric Varden database@accor-na.com 5385

Directory Listing

Karen Wilcher kwilcher@accor-na.com 5977

D.O.T. Signs

Karen Wilcher kwilcher@accor-na.com 5977

E-Commerce

Anne Lawrence ecommerce@accor-na.com 5961

Floor Plan Changes

Ric Varden database@accor-na.com 5385

Flyers

CJ Laird graphics@accor-na.com 5975

GDS Questions

Ric Varden rvarden@accor-na.com 5385

Group Reservations

Cindy Wojcik cwojcik@accor-na.com 614-601-4007

Guest Relations

Tammy Horsley thorsley@accor-na.com 800-554-4555

614-601-4090

Lobby Posters

Brooke Allen ballen@accor-na.com 5981

Logos

CJ Laird graphics@accor-na.com 5975

Marketing Research

Jeff Palmer mleach@accor-na.com 5972

Medallia

Cedric Lemesle clemesle@accor-na.com 2607

Media Contact

Laura Rojo-Eddy lrojo@accor-na.com 888-242-7980

Motel6.com

Celine Stavrou cstavrou@accor-na.com 5984

National Sales

Kelly Schiliro kschiliro@accor-na.com 5964

Operations Consistency

Cedric Lemesle clemesle@accor-na.com 2607

Postcards

CJ Laird graphics@accor-na.com 5975

Presentations to the Reservations Center

Leesa Williams lmwilliams@accor-na.com 614-601-4025

Press Line

Laura Rojo-Eddy lrojo@accor-na.com 888-242-7980

Pricing

David Nix dnix@accor-na.com 5952

Print Ads

Melissa Eubanks meubanks@accor-na.com 5956

Promotions

Melissa Eubanks meubanks@accor-na.com 5956

Public Relations

Laura Rojo-Eddy lrojo@accor-na.com 5970

Rate Changes

Krista Pollard kkershner@accor-na.com 5948

Reservation Helpline

Jenifer Gibson jgibson@accor-na.com 614-601-4007

Sales Flyers

CJ Laird graphics@accor-na.com 5975

Sales & Marketing Checklist

Kelly Schiliro sales6@accor-na.com 5900

Sales Training Materials

Joe Christie sales6@accor-na.com 5959

Signs On-Property

Tab Sims tsims@accor-na.com 5944

Smith Travel Data

David Nix dnix@accor-na.com 5952

Staystudio6.com

Celine Stavrou cstavrou@accor-na.com 5984

Third Party Websites

Ric Varden rvarden@accor-na.com 5385

Websites

Celine Stavrou cstavrou@accor-na.com 5984

Welcome Card

Loretta Riley lriley@accor-na.com 5662

Click here to view a map of the Operations Territories.
Mike McGeehan Vice President, Franchise Operations (972) 360-5405 mmcgeehan@accor-na.com
Sunny Bhanot Sr. Director, Franchise Operations (408) 390-6056 sbhanot@accor-na.com	Robert Hill Sr. Director, Franchise Operations (402) 319-2223 rhill@accor-na.com
Roger Moukheiber Director, Franchise Operations (312) 543-5576 rmoukheiber@accor-na.com	Jerome Parker Director, Franchise Operations (913) 829-0077 jparker@accor-na.com
Richard Boose Director, Franchise Operations (678) 644-3556 rboose@accor-na.com	Steven Witkowski Director, Franchise Operations (520) 235-9684 switkowski@accor-na.com
Chris Bolt Manager, Franchise Operations (740) 968-7018 cbolt@accor-na.com	Amy Madison Manager, Franchise Operations (214) 636-2423 amadison@accor-na.com
Clif Hunter Manager, Franchise Operations (214) 514-4974 chunter@accor-na.com
Franchise Field Trainers
Dave Orzechowski Manager, Field Training (972) 360-5502 dorzechowski@accor-na.com	Andre Gossen Field Trainer (623) 521-1285 agossen@accor-na.com
Jeff Wester Field Trainer (972) 360-2897 jwester@accor-na.com

If you need to contact a member of our Franchise Support Staff, please refer to the list below. If you have an emergency during normal business hours (8:30 am - 5:30 pm CDT), please contact your Operations Director or call the Franchise HOTLINE at (972) 360-2547.
Dean Savas Senior Vice-President, Franchise (972) 360-5404 dsavas@accor-na.com
Mike Saarty Director, Architectural Services (972) 360-5414 msaarty@accor-na.com	Lee Thompson Manager, Construction Services (972) 360-5430 lthompson@accor-na.com
Jane Jumper Director, Revenue & Operations Support (972) 360-5416 jjumper@accor-na.com	Dave Redmond Director, Operations Support (972) 360-5408 dredmond@accor-na.com
Gaetan Mony Director, Franchise Development Support (972) 360-2712 gmony@accor-na.com	Darcy Thompson Manager, Contract Services (972) 360-5432 dthompson@accor-na.com
Kris Joyce Manager, Administrative Services (972) 360-5420 kjoyce@accor-na.com	Rhonda Payne Manager, Franchise Communications (972) 360-5426 rpayne@accor-na.com
Paulette Garcia Manager, Franchise Operations Support (972) 360-5418 pgarcia@accor-na.com	Hui-Ling Huang Architectural Administrator (972) 360-2519 hhuang@accor-na.con
Stacey Helton Franchise Administrator, Development (972) 360-5728 shelton@accor-na.com	Michelle Ruiz Franchise Administrator, Operations (972) 360-5409 mruiz@accor-na.com
Kandee Randall Franchise Administrator, Operations (972) 360-5424 krandall@accor-na.com	Sara Pace Franchise Coordinator, Development (972) 360-5431 space@accor-na.com
Oscar Cardenas Franchise Analyst, Development (972) 360-5425 ocardenas@accor-na.com	Stefanie Martinez Franchise Coordinator, Development (972) 360-5417 smartinez@accor-na.com
Mitzi Churchwell Franchise Coordinator, Development (972) 360-5572 mchurchwell@accor-na.com	Phyllis Vaughn Franchise Coordinator, Operations (972) 360-5442 pvaughn@accor-na.com

For Franchise Development Opportunities, please call (888) 842-2942 or submit your information online

For Franchise Development Opportunities, please call (888) 842-2942 or submit your information online

This contact list is provided to make it easy to get the answers you need on marketing, sales, e-commerce, reservations, graphics or billboard related questions.

For Franchise Development Opportunities,
please call (888) 842-2942 or
submit your information online

For Franchise Development Opportunities,
please call (888) 842-2942 or
submit your information online